| http://www.w3.org/ns/prov#value | - To prevent cases from being automatically reassigned when edited by portal users, add a rule entry using the criteria Current User: User Type contains Customer Portal and select the Do Not Reassign User checkbox.Portal users can view all the values in the Type, Status, Priority, and Case Reason picklist fields unless you create record types for cases that contain separate picklist values for them.
|
