| http://www.w3.org/ns/prov#value | - Rivera wrote, ???There is a price to pay when things have to be done over again,??? and ???According to Phillip Crosby, quality is measured by PONC (the Price of Non-Conformance).??? Rivera???s article went on to say that, since quality is FREE (because you are getting paid for the product or service), then doing something OVER again is what eats into your profits, and is, therefore, the COST of q
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