PropertyValue
http://www.w3.org/1999/02/22-rdf-syntax-ns#type
http://www.w3.org/ns/prov#value
  • This may include attempting to help the customer through an automated agent, call the appropriate representative to take over, or go to a ???hold-out as real pattern???. [0193] The hold-out as real pattern involves the agent pretending to be the real person and engaging in a conversation, especially if the customer is still not ready to buy, to minimize the cost of the interaction.
http://www.w3.org/ns/prov#wasQuotedFrom
  • google.com