About: http://webisa.webdatacommons.org/424113303

Property	Value
http://www.w3.org/1999/02/22-rdf-syntax-ns#type	http://www.w3.org/ns/prov#Entity
http://www.w3.org/ns/prov#value	Depending on the nature of the calls, factors such as the call center agent's opening/closing/customer service skills, technical/knowledge, use of systems, process efficiency/adherence may be considered.
http://www.w3.org/ns/prov#wasQuotedFrom	techtarget.com