| http://www.w3.org/ns/prov#value | - Our standard support model is Monday through Friday between the hours of 7am and 7pm EST/EDT. When you become a Rackwise customer, you may contact our Support via email, telephone, or via Rackwise???s Customer Support Portal (a user-specific web-portal). 24x7x365 Support is available upon request and is subject to additional fees.
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