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<http://webisa.webdatacommons.org/250094531>	<http://www.w3.org/ns/prov#value>	"With balanced coverage of both people skills and technical skills, this book is an excellent resource for those in the technical-support field." .
<http://webisa.webdatacommons.org/250094531>	<http://www.w3.org/ns/prov#wasQuotedFrom>	<cengagebrain.com> .
<http://webisa.webdatacommons.org/prov/460674695>	<http://www.w3.org/ns/prov#wasDerivedFrom>	<http://webisa.webdatacommons.org/250094531> .