<http://webisa.webdatacommons.org/412290090>	<http://www.w3.org/1999/02/22-rdf-syntax-ns#type>	<http://www.w3.org/ns/prov#Entity> .
<http://webisa.webdatacommons.org/412290090>	<http://www.w3.org/ns/prov#value>	"The culture where A complaint is a gift??? because it comes as an opportunity to improve its processes" .
<http://webisa.webdatacommons.org/412290090>	<http://www.w3.org/ns/prov#wasQuotedFrom>	<citibank.com> .
<http://webisa.webdatacommons.org/prov/147523028>	<http://www.w3.org/ns/prov#wasDerivedFrom>	<http://webisa.webdatacommons.org/412290090> .