. " button 1103 which is used to show whether services other than the service currently in use will be retrieved or not, a ???retrieval start??? button 1107 for starting retrieval, a window 1104 for entering general retrieval conditions, a window 1105 for entering SLA retrieval conditions, and a window 1106 for entering BSL retrieval conditions. [0192] It should be noted that a click on the ???retrie" . . .