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n5slideshare.
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Builds and manages the infrastructure necessary to control IT assets, including hardware, software, and people. 8 7 6 5 4 2 3 1 1 2 3 4 5 6 7 8 Manage IT business value Support IT services and solutions Deploy solutions Deliver operational services Satisfy customer relation- ship Provide enterprise IT management systems Manage IT assets and infrastructure Realize solutions IBM ITPM 21.
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