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  • Big Tom LaPointe shared their blog post on Google +1Live Chat - If it hurts to listen to your phone ups...Apr 18Big Tom LaPointe posted a blog postLive Chat - If it hurts to listen to your phone ups......then handling chats in-house is not for your store.There are a bunch of things that can be imperfect when a salesperson or BDC staffer takes a phone call.
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