Clarifies actions to be taken and resources to be mobilized by clients and incubator staff during comprehensive business assistance, including coaching and facilitation activities Excerpted from Colbert, Corinne, Dinah Adkins, Chuck Wolfe and Karl LaPan, Best Practices in Action: Guidelines for Implementing First-Class Business Incubation Programs, Revised 2nd Edition, NBIA Publications, 2010, p.