Eilonwynn says: December 27, 2007 at 11:52 pm Gee, if they???d done what I did ??? go up to the best buy customer service desk, inform them it would save a lot of headaches if I could just open the box to be sure there was a manual before I took it home, got them to open it, show me the manual and the product, then seal it up again and let me pay for it.