Icons highlight important topics such as computers, managed care, safety, cultural issues, and infection controlManaging AuthorsxAcknowledgmentsxiReviewersxiiContributorsxiiiList of ProceduresxivPrefacexvHow to Use This BookxviiiHow to Use the Medical Assisting Administrative Skills CD-ROMxxSECTION I: GENERAL PROCEDURES1(1)Unit 1: Introduction to Medical Assisting and Health Professions2(34)Medic