| http://www.w3.org/ns/prov#value | - You are an excellent communicator possessing effective communication skills in English and Bahasa with an understanding of general concepts of call centre management, including knowledge in call centre routing systems (Avaya, Genesys), IVR, PABX, Intranet management and applications.You are also expected to be computer literate and proficient in various programming languages, such as Access, Visua
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