| http://www.w3.org/ns/prov#value | - Sometimes it is not possible to deal with the complaint right away; therefore, you should send a letter acknowledging the complaint and offer an initial apology or concern.Below are some examples of real letter I received as reply to my complaints :From a bank : Thank you for you letter of 15 January 2004, although I was sorry to hear that you have had a cause to complain.In line with Financial Se
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