| http://www.w3.org/ns/prov#value | - For emergencies, such as your server being down and not contactable via ssh or remote desktop, we provide two contact facilities; Firstly, an emergency SMS facility which is available 24/7/365 at no charge for all customers with the Managed Platform SLA, and chargeable for customers with the Infrastructure Assisted SLA. The facility is not available to customers with the Infrastructure Only SLA. D
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