| http://www.w3.org/ns/prov#value | - s is a term used to describe the progression of steps a customer goes through when considering, purchasing, using, and maintaining loyalty to a product or service. a. thought recognition b. total cost of ownership c. decision support system d. customer life cycle SCROLL DOWN FOR ANSWER KEY See the rest of our quiz topics ANSWER KEY: 1d ; 2d ; 3b ; 4 a; 5b ; 6d ; 7c ; 8a ; 9b ; 10d
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