| http://www.w3.org/ns/prov#value | - Link to outcomes ??? Track the effect ofSocial media metrics will vary by your social activity to business outcomeschannel (Facebook has ???Likes???, Twitter such as revenue, referrals, cost-per lead,has ???Followers???) but here???s a sample customer retention rates, cost savingsof some of the metrics you may want and issue resolution times.
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