| http://www.w3.org/ns/prov#value | - this is a horrible story and should be filed under the negative examples of consumers. people who don???t think and then look for hand-outs. amex did nothing wrong here other than have one rep become slightly unprofessional, but that???s not even something we can say with absolute certainty as we don???t know how this person became ???a little emotional??? after receiving an offer.
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