| http://www.w3.org/ns/prov#value | - ssaging tools - and the telephone - are far greater than what was traditionally expected of a call centre agent.So the agents in contact centres are going to be earning more, having a more rewarding experience as they help customers across all kinds of channels and the old days of a script-reading drone will soon be firmly in the past.The biggest customer service company in the world, Teleperforma
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