About: http://webisa.webdatacommons.org/128873002

Property	Value
http://www.w3.org/1999/02/22-rdf-syntax-ns#type	http://www.w3.org/ns/prov#Entity
http://www.w3.org/ns/prov#value	Read is an author and co-author of several books: Designing the Best Call Center for Your Business, Home Workplace, and, with Joseph Fleischer, The Complete Guide to Customer Support.
http://www.w3.org/ns/prov#wasQuotedFrom	tmcnet.com