| http://www.w3.org/ns/prov#value | - As an example, he said that he uses Twitter -- perhaps the year's most disruptive social media trend (and, not incidentally, one of CRM magazine's Rising Stars of 2008) -- and that social software along those lines (including such sites as Facebook and Yahoo!'s Flickr) fosters conversation and boosts collaboration.Collaboration, however, is not the end of the story, Shirly said.
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