About: http://webisa.webdatacommons.org/137036606

Property	Value
http://www.w3.org/1999/02/22-rdf-syntax-ns#type	http://www.w3.org/ns/prov#Entity
http://www.w3.org/ns/prov#value	In accordance with the invention, work items, such as voice calls, e-mails and other communications or tasks, are assigned to agents in a call center through a multi-variable work assignment process.
http://www.w3.org/ns/prov#wasQuotedFrom	google.co.uk