About: http://webisa.webdatacommons.org/138963978

Property	Value
http://www.w3.org/1999/02/22-rdf-syntax-ns#type	http://www.w3.org/ns/prov#Entity
http://www.w3.org/ns/prov#value	As the severity levels for defects (or enhancements) are already defined in the support plan, the organization must establish what constraints (time, money, and other resources) are put into each severity level to meet SLA requirements.
http://www.w3.org/ns/prov#wasQuotedFrom	enterpriseunifiedprocess.com