| http://www.w3.org/ns/prov#value | - it is that we must do so with discernment: Sometimes the customer is just plain wrong.http://www.customerservicemanager.com/i ... -right.htmhttp://www.twistimage.com/blog/archives ... ays-right/Quote: I would offer it up, however, if there was a known potential solution in the near future that would not negatively affect existing satisfied customers.An if?
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