About: http://webisa.webdatacommons.org/192773160

Property	Value
http://www.w3.org/1999/02/22-rdf-syntax-ns#type	http://www.w3.org/ns/prov#Entity
http://www.w3.org/ns/prov#value	The book is a collection of vaguely defined 'real life' examples of where businesses have had successes and failures with customer feedback predominantly based around social media.
http://www.w3.org/ns/prov#wasQuotedFrom	audible.com