About: http://webisa.webdatacommons.org/19593095

Property	Value
http://www.w3.org/1999/02/22-rdf-syntax-ns#type	http://www.w3.org/ns/prov#Entity
http://www.w3.org/ns/prov#value	Contact center functionality, including customer escalation, skills-based routing and queue management are an increasingly high priority
http://www.w3.org/ns/prov#wasQuotedFrom	smallbiztrends.com