| http://www.w3.org/ns/prov#value | - Upper management was concerned about protecting the brand and the risks of negative reviews, he said.However, Knight knew that, risks aside, reviews were becoming a competitive requirement and a standard customer expectation in the online retail world.According to Austin-based product-review company Bazaarvoice, which offers service to more than 400 retailers including CompUSA, Golfsmith, Macy???s
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