PropertyValue
http://www.w3.org/1999/02/22-rdf-syntax-ns#type
http://www.w3.org/ns/prov#value
  • Customer centers are examining such metrics as first call resolution, shrinkage, up-selling and cross-selling, and customer satisfaction as driven through the customer center.
http://www.w3.org/ns/prov#wasQuotedFrom
  • google.com.au