| http://www.w3.org/ns/prov#value | - d systems 625, a real-time receiver 635, a telephone server 655, one or more workstations 645, one or more desktops 665 and one or more agents 675. [0068] In order to better understand the types of information that are available at different portions of a telecommunication network having a call management system, the operation and information transfer and location are hereinafter discussed.
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