| http://www.w3.org/ns/prov#value | - ??? 99% of all our customers found our staff to be approachable and proactive 98% of customers were pleased how our team kept them informed about the progress of their case 100% of customers found all our letters and other documents to be understandable without all the legal jargon, with a further 99% of customers being completely satisfied with our verbal advice and explanations
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