About: http://webisa.webdatacommons.org/214284153

Property	Value
http://www.w3.org/1999/02/22-rdf-syntax-ns#type	http://www.w3.org/ns/prov#Entity
http://www.w3.org/ns/prov#value	The report also found that only 50% of the retailers fully resolved customer service issues within Facebook and Twitter instead of redirecting customers to other channels, such as e-mail or phone.
http://www.w3.org/ns/prov#wasQuotedFrom	internetretailer.com