| http://www.w3.org/ns/prov#value | - They go over the tape and say, 'What could I have done better?' says Adam Goldkamp, chief operations officer for GetHuman.com, a site that posts telephone numbers and other information for reaching a real person at 3,200 companies.In reality, companies listen only to a very small fraction of calls, says Walt Tetschner, owner of Get2Human.com, which helps consumers get to a live representative
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