About: http://webisa.webdatacommons.org/216834644

Property	Value
http://www.w3.org/1999/02/22-rdf-syntax-ns#type	http://www.w3.org/ns/prov#Entity
http://www.w3.org/ns/prov#value	Therefore, in addition to variation in the types of calls (e.g., collections call, order call), modern contact centers have the complication of variation in contact media, which also adds complexity to the agent scheduling process.
http://www.w3.org/ns/prov#wasQuotedFrom	google.com