| http://www.w3.org/ns/prov#value | - Channel Innovation: Building Online RelationshipsLooking to connect with Gen Y and other hard-to-reach consumers, banks are getting more creative in reaching out to customers online, particularly with personal financial management tools and social media.According to Jaidev Shergill, CEO of Bundle.com and a former Citi executive, it is a matter of trust.
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