About: http://webisa.webdatacommons.org/225080044

Property	Value
http://www.w3.org/1999/02/22-rdf-syntax-ns#type	http://www.w3.org/ns/prov#Entity
http://www.w3.org/ns/prov#value	The report notes that methods other than the phone, such as email, Web self-service, chat, and other online techniques, now account for more than 30 percent of customer service engagements.
http://www.w3.org/ns/prov#wasQuotedFrom	destinationcrm.com