About: http://webisa.webdatacommons.org/230985353

Property	Value
http://www.w3.org/1999/02/22-rdf-syntax-ns#type	http://www.w3.org/ns/prov#Entity
http://www.w3.org/ns/prov#value	Level 2 staff should be able to talk to the user / customer to seek further information, to confirm a site visit where necessary, or other interactions specifically needed for them to play their part.
http://www.w3.org/ns/prov#wasQuotedFrom	itilcommunity.com