| http://www.w3.org/ns/prov#value | - Telephone Support means telephone and remote hardware fault diagnosis provided by Dell at its sole option and on such terms and conditions as it may, from time to time determine pursuant to clause 2.1.1.2 Remedial Support Upon receipt of notification from the Customer that the Products have failed or are malfunctioning, and in the event that the fault cannot be rectified using Dell Telephone Sup
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