| http://www.w3.org/ns/prov#value | - UNIDO unit 3.qxd 3/10/05 12:51 PM Page 4 3.6 Monitor the quality of the work in your department There are a number of statistical and observational methods that you can use to monitor the quality of the work in your department. 3.7 Deal with defects No matter how well you run your department things will always go wrong.
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