| http://www.w3.org/ns/prov#value | - See C. B. Whittemore???s blog post from Flooring the Consumer on relentless customer focus for a great example. (BTW, this is one of the blogs I recommended through my link-love post yesterday!) Hiring a Customers Rock! attitude in employees is a key to this program, as well as the appropriate measures to ensure an organized effort.
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