About: http://webisa.webdatacommons.org/263965713

Property	Value
http://www.w3.org/1999/02/22-rdf-syntax-ns#type	http://www.w3.org/ns/prov#Entity
http://www.w3.org/ns/prov#value	Traditionally, contact centers have relied on key performance indicators, such as average handle time or call abandon rates, to determine quality.
http://www.w3.org/ns/prov#wasQuotedFrom	destinationcrm.com