| http://www.w3.org/ns/prov#value | - One or two semesters employment as a Clark Help Desk Consultant; Excellent customer service skills; Proficiency with Windows and/or Mac Operating Systems hardware, and general knowledge of application software; Experience in Windows and/or Mac troubleshooting; Familiarity with computing resources on campus as well as Internet resources such as news groups, electronic mail, the World Wide Web; The
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