| http://www.w3.org/ns/prov#value | - Another 40 percent declined to answer the question at all.However, the numbers are an improvement over a similar survey DSAG conducted last year, when almost three-fourths of respondents said Enterprise Support provided little or no added value.It may be a question of SAP failing to fully educate customers on the extra services Enterprise Support offers, despite its launch of an Enterprise Support
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