| http://www.w3.org/ns/prov#value | - nc.Apparatus and methods enhancing call routing within and between call-centersUS594806528 Mar 19977 Sep 1999International Business Machines CorporationSystem for managing processor resources in a multisystem environment in order to provide smooth real-time data streams while enabling other types of applications to be processed concurrentlyUS596007330 Sep 199728 Sep 1999Genesys Telecommunications
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