| http://www.w3.org/ns/prov#value | - An exemplary embodiment of a system for allocating contact/support center resources, such as agents, servers, computers, databases, recorders (including, among others, TDM, VoIP and/or wireless recorders), administrative staff, customer services personnel, supervisors, managers, marketers, cross-sellers, supplies and other logistical resources involved in the operations of point of contact centers
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