About: http://webisa.webdatacommons.org/276269801

Property	Value
http://www.w3.org/1999/02/22-rdf-syntax-ns#type	http://www.w3.org/ns/prov#Entity
http://www.w3.org/ns/prov#value	The Inner Circle Guide to Multichannel Customer Contact: the definitive analyst study of how email, web chat, SMS, social media, mobile and other channels will fit into the customer contact mix.
http://www.w3.org/ns/prov#wasQuotedFrom	contactbabel.com