| http://www.w3.org/ns/prov#value | - Exclusive: Behind the Blue Oval Experience at NAIAS - Innovation: Customer Experience Updated Date :1/15/2015 8:24 AM???Sheryl Connelly, manager, Global Trends and Futuring, moderated a presentation including Elena Ford, vice president, Global Dealer and Customer Experience, and Chantel Lenard, director, U.S. Marketing, designed to show how Ford is working with our dealers to build an experience o
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