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Property	Value
http://www.w3.org/1999/02/22-rdf-syntax-ns#type	http://www.w3.org/ns/prov#Entity
http://www.w3.org/ns/prov#value	Second customer value perspective includes objectives such as customer satisfaction, customer value, and customer retention or turnover.
http://www.w3.org/ns/prov#wasQuotedFrom	justanswer.com