About: http://webisa.webdatacommons.org/291024069

Property	Value
http://www.w3.org/1999/02/22-rdf-syntax-ns#type	http://www.w3.org/ns/prov#Entity
http://www.w3.org/ns/prov#value	Introduces research and design methods such as scenario mapping, prototyping, and service enactment as means to observe and craft touchpoints throughout the service experience.
http://www.w3.org/ns/prov#wasQuotedFrom	neu.edu