| http://www.w3.org/ns/prov#value | - A request is made by telephone within fifteen (15) calendar days from the date of scheduled delivery.The guarantee does not apply to UPS TotalTrack system failures caused by conditions beyond UPS's control including, but not limited to, acts of God, riots, strikes or other labor disputes, or disruptions in communication networks.Credit or refunds for transportation charges will be remitted to the
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